How to call to Airtel Prepaid Customer Care from Postpaid SIM?

May 08 13 Comments Category: How to

I am an Airtel postpaid user and i am the one who usually talks to the customer care people when either mine or any of my friend’s got any problem with any value added service or activation/deactivation of any service. And i prefer to use my phone to talk to them rather than theirs.

But being a postpaid user, i get connected to the Postpaid department although i might be in need of some help regarding the prepaid connection. Its 121 which we call to talk to our customer care.

So if you are using an Airtel postpaid SIM and want to connect to the Prepaid department, call 12124. That’s the line for Prepaid section for postpaid users.

If you are using some other SIM network like Vodafone, Idea etc. and want to query about something with Airtel, call 9849098490.
Airtel still has a very good customer care service, as they respond to every request of yours, unlike Idea which does not provide any good customer service and deactivation of idea caller tune was also not possible with their customer care.

13 Responses

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  1. prepaid details for postpaid users:
    12138 from airtel users
    98450 98450 for other osers

    Chandru 8 September 2009 at 9:56 am Permalink

  2. My SIM NOT ACTIVATED LAST 6 DAYS, MY Mo. No.09974034889

    Varghese Xavier 20 September 2009 at 1:39 pm Permalink

  3. hai

    raviteja 24 December 2009 at 6:40 am Permalink

  4. compliant

    raviteja 24 December 2009 at 6:41 am Permalink

  5. please change the my plan my number is 7760273939 & my voter id name is saraswathi please Reactivate the privious plan of one paise one second Requested

    guruprasad 11 August 2010 at 8:15 am Permalink

  6. even i call 121 iam not connecting to custemercare

    vijaya 27 October 2010 at 6:18 pm Permalink

  7. i want to purchase a new postpaid connection Airtel. ph.no.9717523947

    Rohit 22 January 2011 at 10:08 am Permalink

  8. i can’t call with my sim number 07083936270 but i can only receive calls, what is the problem?

    Joy 30 March 2011 at 9:30 am Permalink

  9. I am calling on 121 and 198 but still m not able to talk to ur executive. This is really bad service giving by u guys.My No.is 9871165847

    Om Chauhan 3 April 2011 at 6:17 am Permalink

  10. waste airtel waste…. worst customer serive…..very poor….

    hari 17 June 2011 at 10:51 am Permalink

  11. please send offers enformatio

    sikandar 5 September 2011 at 3:12 am Permalink

  12. ple send airtel 3g information in assam

    dhruba 15 September 2011 at 2:06 pm Permalink

  13. THIS IS JAGADEESH REALY U R GIVE BAD SERVICE ON POST PAID MY NO IS 9945500065

    JAGA 15 November 2011 at 1:39 pm Permalink

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